In my business, does every one know what’s expected of them?
In our business, does every team member know what’s expected of them? Is their role clear to them?
Not knowing what’s expected causes hesitation, higher levels of stress, anxiety, and unhappiness to the team members. For the business, it causes uncertainty, significant under-utilisation of resources, and below-par performance.
Globally (only) one in two employees know what is expected of them at work, says a recent report from Gallup. That means half of the employees worldwide are unsure about their roles.
Even worse, the authors note, those employees are stressed and anxious — even losing their sleep — because they don’t know what their Manager wants from them. And these employees don’t know if they’re succeeding or failing.
All of these cause damages at multiple levels — for them, and to the business.
Providing clarity on each one’s role and how it rolls-up and fits in to the overall business objectives, and setting clear expectations from the role, contributes significantly for improved business outcomes and well-being of team members. This is essential and fundamental for business growth and enhanced business performance.
In our business does every team member know what’s expected of them? Is their role clear to them?
#ceo #leadership #scaleup
